## 1.1.0

+ New: Each request tracks its 14-day refund deadline, shown in the admin grid, with a daily overdue digest emailed to admins.
+ New: You can withhold a request's refund until the goods are returned and resume it later, from the request.
+ New: The request page shows whether the refund is still due, withheld, overdue or already refunded, links to the credit memo and customer, and lets you mark a refund as paid when it was issued outside the request (bank transfer or elsewhere) — after which no second refund can be raised for it.
- Fix: Switching the language on the checkout page no longer skips the digital-content consent step; on a digital-only order the shopper was carried straight to payment and then could not place the order.
- Fix: A bundle returned as a single unit now asks whether the seal is intact once for the whole bundle, instead of repeating the question for every sealed part.
- Fix: When the only item on an order is set aside because its seal was opened, the refund summary no longer shows the "your refund will be issued" note while there is nothing to refund; it explains instead that there is nothing to return, and the item's "Return now" count drops to 0 to match its zero line total.
- Fix: The admin request grid's Order, Total, Items and Refund-total column filters now work.
- Fix: The approval email no longer implies the refund was already paid; it now states the timing.
* Other: The admin "Issue Credit Memo" prefill now uses the shared, invoice-checked refund path and warns when no single invoice covers all the withdrawn items.
* Other: In whole-order mode, the "this request covers all returnable items / contact us for a partial return" note now sits in a tidy bordered info box instead of loose text under the last item.
* Other: Settings moved to the bottom of the Withdrawals admin menu.
* Other: The person who filed a withdrawal is now labelled "Customer" instead of "Submitter".

## 1.0.10

+ New: Bundle contents are now grouped under the bundle they belong to, each part showing the amount it contributed to the price, instead of appearing as a flat list of unrelated products.
- Fix: On orders paid with a discount code, the withdrawal form showed a bundle's price before the discount and hid the discount in an unexplained "Order Adjustment" line; every line now shows the amount actually paid.
- Fix: A partial withdrawal from an order with a discount code now refunds exactly what was paid for the returned items - previously some items were refunded too much and others too little.
- Fix: Refunds now include the tax compensation recorded on stores that apply discounts to prices including tax.
- Fix: The pre-filled credit memo for a bundle returned as a single unit now covers the bundle's components, so the refund is no longer zero.
- Fix: The pre-filled credit memo now opens with the withdrawn items and correct delivery refund already filled in; the pre-fill was previously lost, so the screen opened showing the whole order and could over-refund if submitted as-is.
- Fix: Once the hygiene seal is declared broken, the quantity for that item stays at zero; it could previously be raised again with the plus button and the request sent anyway.
- Fix: On stores that display prices without tax, the withdrawal form quoted each line without VAT while the confirmation page and the receipt showed the amount including VAT; every screen now shows the amount that will actually be refunded.
- Fix: Product names containing symbols such as ™ or & no longer show the raw HTML code in the review step, the refund sidebar and the bundle headings.
- Fix: When a discount code also reduced the delivery charge, a full withdrawal quoted the undiscounted delivery and hid the difference in an "Order Adjustment" line, and a partial withdrawal had a share of that delivery discount deducted from it even though no delivery was being refunded.
- Fix: Delivery that a credit memo had already refunded was refunded a second time by a later withdrawal.
- Fix: A fixed product tax (FPT) was spread across the returned items by value instead of staying with the product that carried it, so a partial withdrawal refunded too little for that product and too much for the others.
- Fix: A withdrawal of every unit still held now refunds the delivery even when some units were cancelled before invoice or already refunded by a credit memo.
- Fix: When a contract is withdrawn across two requests — one covering some items, a later one covering the rest — the request that completes the withdrawal now refunds the delivery, instead of showing it in the summary and withholding it.
- Fix: In full-order withdrawal mode, an order that had a unit cancelled or refunded could no longer be withdrawn at all; it now covers the units still held.
- Fix: A sealed hygiene or media item bought as a variant of a configurable product now shows the "is the seal intact?" question and is left out of the return when the customer says it was opened, the same as a standalone sealed item.
- Fix: Declaring a sealed item opened and submitting now records the withdrawal for the remaining items, instead of the request failing on some storefronts.
- Fix: When a withdrawal cannot go through because the chosen items are no longer eligible or the quantity is no longer available, the form now explains why, instead of showing a "check your email" message as though the request had succeeded.
- Fix: After a partial refund on an order that contains a bundle, the bundle units still held are offered for withdrawal again, instead of the bundle being treated as already fully returned.
- Fix: The credit memo prepared for a full withdrawal now refunds the delivery the customer actually paid — the correct discounted, tax-adjusted amount — instead of over-refunding it or being blocked on stores that show prices without tax.
- Fix: The "issue credit memo" action can only be started for a withdrawal request that has been approved.
- Fix: When a bundle is returned as a single unit, the seal-photo step for its sealed parts could be passed over without a photo or the explicit skip confirmation; each sealed part now has to be photographed or explicitly skipped before the return can continue.
* Other: The VAT line in the refund summary now always breaks the tax out of the amounts above it instead of being added on top of them.
* Other: The refund preview reconstructs each line the way the server does, so it can no longer drift from the recorded refund on large quantities.
* Other: The Hyva companion must now be at least version 1.0.7; older versions would mix tax bases on the withdrawal screen.
* Other: The new bundle-grouping wording is localised across all 22 locales.
* Other: The item table's quantity columns are now labelled simply "Purchased" and "Returned".
* Other: The admin withdrawal-request "Refund Totals" now read as one clean, evenly-styled list instead of a striped grid.
- Fix: The seal questions, order total and bundle labels on the withdrawal page, and the confirmation, checkout and admin messages shown during withdrawal, now appear in every supported language instead of falling back to English.

## 1.0.9

+ New: Bundle Item Selection - return a bundle as a single unit (default) or by its individual components, so a device sold together with an accessory as a bundle can have each part withdrawn and refunded on its own, each with its own VAT.
+ New: The refund summary now presents VAT in line with your store's tax-display setting - gross prices with an "Of which VAT" note on tax-inclusive stores, or net prices with an added VAT line on tax-exclusive stores - across the item list, review step, success page and receipt.
- Fix: The review button no longer stays disabled when the store is set to withdraw the whole order at once, which could previously block the request.
- Fix: Storefront, email and notification texts now show your configured withdrawal period instead of a fixed 14 days.
- Fix: On stores set to move JavaScript to the bottom of the page, the refund summary no longer shows zero shipping and tax and the request submits correctly.
- Fix: A withdrawal can no longer refund units that were already cancelled or refunded through a Magento credit memo, so a partially-refunded order line is never refunded a second time.
- Fix: The self-cancellation return link now rejects off-site (protocol-relative or backslash) URLs, closing a redirect gap.
- Fix: The durable-medium receipt and waiver-confirmation email can no longer be sent twice when a queue message is redelivered or two workers overlap.
- Fix: Saving a withdrawal status change no longer risks overwriting a concurrent update to the request's receipt or acknowledgement data.
* Other: The new settings and refund-summary VAT wording are localised across all 22 locales.
* Other: The Hyvä companion waiver and form strings are localised across all 22 locales, and a stale translation entry was removed.

## 1.0.8

+ New: Admin withdrawal-request grid rows link directly to the order and shipment.
- Fix: Four admin settings that were defined but never applied now take effect.
- Fix: Guest order lookup is now rate-limited to resist order-number enumeration.
- Fix: Withdrawal is no longer offered for canceled orders.
- Fix: Long free-text reasons are truncated safely on non-Latin-script storefronts.
* Other: Localised the item-selection / full-order strings across all 22 locales and corrected the German confirm-label warning.

## 1.0.7

+ New: Restrict by Customer Group - optionally hide the self-service withdrawal flow from selected customer groups (e.g. your B2B / wholesale groups), while guests and consumers keep it
+ New: a new "If delivery is never confirmed" setting decides whether orders that reached a delivered status without a recorded delivery date stay open or are treated as not eligible (default)
+ New: Statuses Excluded From Withdrawal - choose order statuses (such as a legacy import status) that should never be offered for withdrawal
+ New: submitting a withdrawal request now adds a note with the requested refund to the related order's timeline
- Fix: the refund amount shown in the order-timeline notes and the durable-medium receipt now reflects the full amount instead of the shipping portion only
* Other: the checkout pre-contractual withdrawal information now follows the country and customer-group scope, so it shows only where the self-service withdrawal applies

## 1.0.6

+ New: the withdrawal-CTA order and shipment emails can now be selected directly from the Sales Emails template dropdown - no need to clone a template first
+ New: approving, denying or cancelling a request now adds a short note to the related order's timeline (refund amount, denial reason, or who cancelled), so the outcome is visible on the order itself
+ New: a drop-in "Withdraw from contract" link block for custom themes, so the link can be placed anywhere in the storefront
- Fix: status emails now send guests to the withdrawal page instead of a login page they cannot use
- Fix: the "Show Footer Link" setting now hides the storefront footer link when it is turned off
- Fix: the withdrawal form no longer errors on themes that do not include the optional photo-evidence step
* Other: the submission notification email now lists all of its available variables in the admin template editor

## 1.0.5

+ New: Item Selection setting - the withdrawal form can run in "Full order" mode where the request always covers all returnable items
+ New: Extension points for the Pro photo evidence step on the withdrawal form
+ New: Country Scope setting - optionally limit the self-service withdrawal flow to customers in selected countries
- Fix: final confirmation button now renders the legally required "Confirm withdrawal" label in the customer's language instead of "Submit return request"
- Fix: request creation no longer fails when a third-party extension dispatches the request-created event without eligibility data
- Fix: the "Withdraw from contract" link in order and shipment emails now renders when the email is resent from the admin or sent by a background job
- Fix: an order now stays available for withdrawal through the whole of its final eligible day
- Fix: a logged-in customer opening a withdrawal link for an order that is not their own is now turned away
* Other: Removed the redundant Eligibility column from the items table on the admin withdrawal request page.

## 1.0.4

- Fix: The digital-content waiver step no longer fails to save when the billing address is set during checkout.
* Other: Removed a non-functional Privacy & Retention settings group.
* Other: Internal cleanup, dead-code removal and a more robust order-lookup rate limiter.
* Other: Module permissions now appear under the Sales section in admin role permissions (thanks to Ole Schäfer).

## 1.0.3

- Fix: The refund total now matches the order total when a payment-method discount, gift card or other order-level adjustment applies — such orders previously could not be withdrawn or showed an inflated refund.
- Fix: The refund total shown right after submitting a withdrawal now includes the shipping refund.
- Fix: Corrected the German translation of the "Withdraw from contract" label.

## 1.0.2

+ New: Digital-content detection can now recognise digital items inside bundle products.
- Fix: Submission confirmation email and the merchant copy now also send for requests made through the storefront app.
- Fix: The store logo now appears in withdrawal emails.
- Fix: Email USP and social icons now display in Gmail, Outlook and Yahoo.
- Fix: Withdrawal emails are sent in the store's language instead of always English.
* Other: Storefront-app submissions now go through the same rate-limiting and audit logging as the form.

## 1.0.1

+ New: "Show more" in the order picker — load more eligible orders on demand.
- Fix: Order picker lists newest orders first.
- Fix: Order picker honours a withdrawal period over 14 days.
- Fix: Delivered date is consistent between the order list and detail.
- Fix: Admin request view no longer crashes in the free edition.

## 1.0.0

+ New: First public release. EU right-of-withdrawal management for Magento 2 — a guided customer withdrawal flow (find order, pick items, review, submit), eligibility rules, automatic refund calculation, and durable-medium receipt emails.
+ New: Admin request management — withdrawal request grid, request detail screen, approve/deny workflow, and configurable withdrawal period and return address.
+ New: Pre-contractual Annex I information notice on checkout, plus a downloadable model withdrawal form (Art. 6(1)(h)).
+ New: Digital-content waiver step with express consent and loss-of-right acknowledgement (Art. 16(m)).
+ New: Merchant alert email on each new request, and a "Withdraw from contract" call-to-action in order and shipment confirmation emails.
+ New: Translations for 22 EU locales.